Hello Sailor Venue Hire Terms and Conditions

Cancellations

We ask that all bookings wishing to cancel provide us with a minimum 48hrs notice, 48hrs notice is also required for decrease in booking numbers. This allows us time to ensure we can accommodate your booking accordingly.

Special Requests

We are always happy to help you organise your special event and assist in any way possible.

Decorations – We welcome our guests to bring in decorations they would like used for their special event. All decorations must be weighted down to ensure nothing is blown in our beautiful marina. We DO NOT allow glitter or sparkles to be used within our venue, a cleaning fee will apply should this not be respected. Any larger decorations brought into the venue (eg. Photo wall, balloon arch, signage etc.) are to be removed from the venue once your booking has concluded. We are happy to assist with removal/disposal of decorations for a fee of $250.

Cakes – We do not charge a fee for you to bring a cake in for your booking. We are happy to store your cake within our fridge and have delivered to the table as and when we are able. We supply plates, napkins and knife to cut the cake, everything else is down to you.

Wet Weather

Please note that if you are planning on booking outdoors, alternative undercover seating during inclement weather cannot be guaranteed, but we will do our very best to ensure your comfort.

Other Stuff

All guests wishing to enter the Hello Sailor venue agree to the following Terms and Conditions of entry-

- Present proof of age when requested.
- Be accompanied by an adult if under the age of 18
- Treat other guests and crew with respect and comply with any reasonable directions given
by the HS team.
- Treat the Hello Sailor venue and surrounding business with respect

- Not Smoke or Vape unless in designated areas 

- Not partake in the use of illicit drugs 

- Be refused admission if showing signs of intoxication. 

- Be refused service if show signs of excessive intoxication. 

- Leave the venue when advised to. 

- Show no aggression towards Hello Sailor Staff or Guests

Non-compliance will result in the Management removing you from the venue.

Should any guest feel the need to become aggressive or use foul, or abusive language to the HS crew please be aware we will not hesitate to contact the Police.

*By entering the venue, you accept Hello Sailors Social media policy*

For further clarification on the FAQs of HS please jump onto our website

Groups of 20 persons or larger are welcome to pre order food from our Group Menu, please contact us instore, over the phone or via email for information.

Bar tabs can be set up upon request. A credit card or cash amount will need to be provided and held behind the bar when setting up the tab.

By signing this document, you are agreeing to the Terms and Conditions listed above.


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